[ Sept. 10, 2007 ]
For every test it runs, Impact Analytical sends out to its customers a comprehensive report detailing the test’s goals, the techniques used and, most importantly, the results. These reports are distributed two ways, via email and snail-mailed hard copy. But not for much longer.
Impact announced recently that it will eliminate paper reports to customers over the next few months. Business Marketing Manager Eric Hill says the shift is occurring for the expected reasons.
“First and foremost, we need to do our part to conserve our natural resources, and the elimination of these hard copy reports is a great step toward that ongoing goal,” Hill says. “Beyond that, there are significant costs associated with generating, assembling and mailing paper reports; in making this shift to electronic-only customer reporting, we’ll be able to keep costs down and provide quicker turnaround times, which benefits both Impact and its customer base.”
If a customer still desires a hard copy report, Impact will provide it, Hill said. “We’ll provide reporting to our customers in any form they want,” he said. “But sending out both the hard copy and the electronic version isn’t going to be the default option any longer; the e-version will be the primary method, and we’ll provide paper copies on an as-requested basis.
“This is just one more way we’re trying to keep things efficient and affordable for our customers, while honoring our commitment to preserving our natural resources,” he added. “At the end of the day, we’re saving trees, file space and money for everyone involved.”